Payment status

Return to customer service

How long it takes for you to receive your top up varies depending on the chosen payment method. In most cases you receive your top up right away. Wire transfers present an exception as a national wire transfer usually takes up to three working days. We apologise for delays in case of temporary glitches with one of the payment methods.

Payment methods Delivery Transaction fee
Sofortüberweisung immediately none
PayPal immediately 0,75 €
Giropay immediately none
Überweisung 1 - 3 days  
Kreditkarte immediately 0,50 €
Online Überweisung immediately none
Dauerauftrag 1 - 3 days none
Paysafe immediately 3,00 €

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Questions? contact us

If you have any questions, please ask our customer service department.

Phone: +31 20 363 62 31
Whatsapp: +31 6 17 11 23 45
L-mobi users:
Other Questions:

Payment methods

You can use the following payment methods: