Chosen wrong product
Return to customer serviceHave you ordered the wrong product and your payment has already been successful ? Then you have already received the top up code. In this case it is impossible to change or return the code, because we are unable to verify if the code has been redeemed or passed on.
Tip: You do have the option to sell the code to other customers of the respective provider. On average, a top up code is valid for one and a half years before it expires.
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Customer service
- 1. Order
- 2. Payment
- 3. Delivery
- 4. Activation
- 1.1. Product information
- 1.2. Placing an order
- 1.3. Changing an order
- 1.4. Cancelling an order
- 2.1. Selecting payment methods
- 2.2. Payment status
- 2.3. Requesting an invoice
- 2.4. Error with payment method
- 3.1. Paid but no credit received
- 3.2. No email or sms received
- 3.3. Top-up code is out of stock
- 3.4. Received multiple top-up codes
- 4.1. Top-up code is not working
- 4.2. Received no extra credit
- 4.3. Direct top-up failed
- 4.4. Chosen wrong product
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