Received no extra credit
Return to customer serviceLetsCash.de does not offer extra or free credit with your top ups. These special offers are usually issued by your provider . If you top up and miss additional credit, please contact the customer service of your provider . Only your provider’s customer service can check if you are still to receive additional credit.
Did this answer your question? If not, please find the answer to your question in another category or contact us:
Customer service
- 1. Order
- 2. Payment
- 3. Delivery
- 4. Activation
- 1.1. Product information
- 1.2. Placing an order
- 1.3. Changing an order
- 1.4. Cancelling an order
- 2.1. Selecting payment methods
- 2.2. Payment status
- 2.3. Requesting an invoice
- 2.4. Error with payment method
- 3.1. Paid but no credit received
- 3.2. No email or sms received
- 3.3. Top-up code is out of stock
- 3.4. Received multiple top-up codes
- 4.1. Top-up code is not working
- 4.2. Received no extra credit
- 4.3. Direct top-up failed
- 4.4. Chosen wrong product
- Back